Frequently Asked Questions
Everything you need to know about your Giant shopping experience.
How do I determine my size at Giant?
Each product page features a detailed sizing guide with specific measurements. As a fashion-forward brand, our fits range from slim to oversized, so we recommend checking the individual 'Fit Notes' for each garment.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimate apparel cannot be returned unless they are defective.
When will my order be shipped?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Domestic shipping usually takes 3-5 business days.
Do you offer international shipping?
Yes, Giant ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my Giant garments?
To maintain the quality of our fabrics, we recommend following the specific care label found inside each piece. Generally, we suggest cold washing and air drying to preserve color and fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.